Furthermore, half (47%) of Gen Zs decline incoming calls or just send them to voicemail and opt for texting instead, while only one-fifth (18%) of individuals aged 55 or older do the same. Also, 40% of young people, which is almost four times the percentage for those over 55 (11%), ask someone else to make calls on their behalf to avoid doing it themselves.
But how do young people prefer to communicate, then? Well, Three UK’s survey shows that 60% of individuals aged 16–24 use video calls to connect with their loved ones once a week, which is twice the percentage of those aged 55 and above (29%).
Also, almost two-thirds (58%) of people between the ages of 16 and 24 use voice notes at least once a week, whereas only 12% of individuals aged 55 and above do the same. Group chats are also another way Gen Z prefers to communicate. 73% of those between the ages of 16 and 24 stated they are a part of one or more active groups. In comparison, only 41% of individuals aged 55 and above are part of such groups.
However, it’s important to have a high-quality smartphone in order to make good-sounding phone and video calls and even to type messages. We all probably know how hard it is to type on a phone with a small screen. So, if you are in the market for a new smartphone and are based in the UK, feel free to check out our best Three phone deals article, where you can find amazing deals on some of the best smartphones currently available.
